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Store Policies

Delivery Policy

Standard orders are shipped within 5 days of it being placed. All customers receive an order tracking number once orders are dispatched. Delivery costs to the UK are set based on the weight of the purchase, from £2.50 (100g) to £4.00 (100g+).

If there are issues with delivery once dispatched, please contact the Royal Mail customer service with your tracking number for direct updates with your order.

Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. When a transaction is conducted, we collect your personal information. Your personal information will only be used to process your orders. Subscribing to our newsletter will also allow you personal information to be stored for the purposes of informing you about offers, discounts and updates. Our company is hosted on the Shopify.com platform. Shopify.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Shopify.com’s data storage, databases and the general Shopify.com applications. They store your data on secure servers behind a firewall.
 

 

All direct payment gateways offered by Shopify.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  If you don’t want us to process your data anymore, please contact us at theadepabrand@gmail.com